Privacy Policy

At TMPerfumehouse (“TMPerfume,” “we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services. We are committed to ensuring your personal data is protected and processed in compliance with the Information Technology (Amendment) Act, 2008 and applicable legal frameworks.

1. Information Covered by This Privacy Policy

This Privacy Policy applies to all personal and sensitive personal information collected by TMPerfumehouse, whether directly or indirectly.

Personal Information includes details such as:

  • Full name

  • Contact numbers (mobile/landline)

  • Residential address

  • Email address

  • Gender

  • Date of birth

Sensitive Personal Information includes:

  1. Passwords

  2. Financial information (bank account, credit/debit card details)

  3. Call data records

  4. Other information provided by users while registering or using our services

  5. Any information collected, processed, stored, or transmitted for legitimate purposes under lawful contract

All sensitive personal information collected remains the property of the individual and is treated with the utmost confidentiality.

2. Information We Collect

We may collect personal and sensitive personal information through direct input from users, business transactions, or from authorized third-party sources. Examples include:

  • Full name, email, contact number

  • Residential/postal address

  • Photo identity documents

  • Date of birth

  • Login credentials

  • Service history and preferences

  • Payment instrument details (credit/debit card, UPI, etc.)

  • Demographic data

  • Future communication preferences

3. Use of Information

We use the collected information to:

  • Process and fulfill orders or services

  • Maintain user records and account information

  • Improve user experience and personalize content

  • Detect and prevent fraud and unauthorized access

  • Enforce our Terms & Conditions

  • Comply with legal and regulatory requirements

All personal data is retained only as long as necessary for the above purposes or as required by law.

4. Information Access & Accuracy

Access to personal information is strictly limited to authorized personnel on a need-to-know basis. All data collected is:

  • Accurate and up-to-date

  • Relevant and necessary for the intended business purpose

  • Securely stored with safeguards to prevent misuse

By using this portal, you accept and agree to these practices.

5. Information Sharing

We may share information in the following scenarios:

  • Internal Use: With TMPerfumehouse employees or departments for legitimate business purposes

  • Third-party Service Providers: For order fulfillment, payment processing, logistics, marketing, etc.

  • Legal Compliance: When required by law or regulatory authorities, or to protect our legal rights

We ensure all third-party service providers adhere to our data protection standards.

6. Information Security

TMPerfumehouse employs robust security measures to protect your personal data, including:

  • Restricted access to data

  • Encryption and secure servers

  • Regular audits and vulnerability assessments

We retain your data only for the time necessary to fulfill business obligations or legal requirements.

7. Data Retention

Personal and sensitive information is retained only for the duration necessary for the purposes stated herein or as mandated by law. Once such data is no longer needed, we securely dispose of it.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage users to review this policy periodically.

9. Contact Us / Grievance Officer

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data protection practices, please contact our Grievance Officer:

Grievance Officer Name: Rujal V Sheth
📧 Email: rujalsheth@gmail.com
📞 Phone: +91 76000 17450
🕘 Hours: Monday to Friday, 9:30 AM to 5:30 PM (excluding public and national holidays)